What is your billing policy?
HighStreet TShirts online store charges the item price plus shipping as calculated and shown in your cart. No other charges are nor will be applied. We process payments through PayPal using their SSL secured offsite transaction processing engine. We do NOT store customer credit card information. Your transaction with HighStreet TShirts is safe! Through PayPal, we accept PayPal payments directly or you can use AMEX, Visa, Discover, and MasterCard. When you are ready to check out, you will be taken to the PayPal site where you *DO NOT* need to register for an account if you don't have one; you can use your credit card without a PayPal account by choosing the "Don't have a PayPal account" option.
Where do your shirts ship from?
Depending on your order we will ship from one of our facilities located in Manchester, UK.
Do you provide tracking numbers?
Yes! Tracking numbers are provided for all orders that ship to the UK. Your tracking number will be available 24-48 hours after your purchase and can be located in your confirmation email's status tracker.
Do your shirts come from safe facilities for workers?
Ofcourse! We use Alstyle and Gildan brand shirts which are produced in North America.
What is the average wait time?
Our t-shirts are made-to-order, so there is some time required to print and dry the shirt and prepare it for shipping. In some cases it can be processed the same day, but we can't guarantee it. All shirts will be processed and sent for shipping in two to three business days after you place your order.The average wait times vary for each country. We ship via ParcelForce and customers residing in the UK can expect to receive their order in 10-14 business days from the date of purchase (this includes processing time).
Do you offer shipping outside of the UK?
Absolutely! All products are eligible for international shipping.
What is your return policy?
Buyers are responsible for returning any shirts that are defective in original packaging and in new condition. You will be refunded 100% for the t-shirt (excluding shipping costs). We can only offer refunds for defective orders because we are a custom order shop. We can take back shirts that do not fit or you simply want to return with a £6.50 restocking fee. Contact firstname.lastname@example.org if you would like to return your order.